Service Policy
Cancellation
All appointments must be secured with a verifiable credit card to ensure your reservation time. The Moroccan Spa knows things can suddenly pop up. Please provide us with 24 hours notice to cancel/reschedule a spa treatment and 48 hours notice to cancel/reschedule a medical treatment. If appropriate notice is not given, you will be charged a flat fee of $25 for a spa treatment and $50 for a medical treatment.
Consultations
Consultation appointments are free!
Scheduling
The Moroccan Spa is always buzzing so appointments are highly recommended; but when time permits, walk-ins are welcome. Please call ahead and we will do our best to get you in with any of our premier services. Due to the medical nature of many of our treatments, appointments can sometimes exceed their scheduled time. Please be patient and know that you will also receive the same exceptional service and personal attention.
Payment Policy
The Moroccan Spa accepts cash, MasterCard, Visa, American Express, and Discover as payment. All gratuities may be paid directly to the aesthetician/clinician in cash. We apologize for the inconvenience, but The Moroccan Spa cannot add a gratuity to your credit card.
Client Satisfaction
The Moroccan Spa cannot issue cash refunds. Please note, The Moroccan Spa Gift Cards, Series/Package purchases, and medical grade products are not refundable, so please choose wisely.
Thank you for choosing The Moroccan Spa, a top-tier spa dedicated to quality aesthetic services.
Need additional information? Please call (818) 824-3144 or email support@themoroccanspa.com with any questions you may have about The Moroccan Spa's products or services.
The Moroccan Spa THE MOROCCAN SPA and Noho MedSPA
5212 Colfax Ave suite D
North Hollywood, CA 91601