Best Buy Credit Card Phone Number Citibank
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best buy credit card phone number citibank
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The easiest way you can pay your Best Buy Credit Card is either online or by phone, by calling 1-888-574-1301. Alternatively, you can make a payment via text, by mail, or at a branch. Citibank does allow cardholders to set up automatic payments, too.
Back on May 15th, my Best Buy credit card information was compromised and used to order a couple of items on Bestbuy.com. I only ever use this card on bestbuy.com and have not used it since November. I saw the email confirming the order and it being shipped to California (I live in WI), and tried to cancel the order right away. I managed to cancel one item, though it still charged me because the theif put through the same order twice, but the other item could not be canceled. The next day, I both emailed and called about the situation. I was told the Citibank Fraud department was now in charge of it. They would look at the situation and give me a verdict within a few weeks. I recieved a letter stating that they found the charges to be fraudulant. I then recieved a bill for over 200 dollars. I called Citibank, and was told to get a hold of the fraud department. I tell the guy of the charges (which now contained a late fee because I didn't pay for fradulent purchases), and he suggests I pay my minimum balance. I became agitated, and informed him I would not pay for purchases that I did not make. He told me the case would be passed along. I wait another few weeks and get another bill. The same charges are there, the late fee penalty is there, and nothing has changed. I called Citibank again, on July 1st. She said that she marked the same charges as being fraudulent and that my balance would be $0 in 7-10 days. Today, I got an email stating that I owe the past due amount on my card will be shut down and not usable. I have not used my card since November. Apparently whomever I spoke to on July 1st did not take care of the situation, along with every single person I have dealt the since May 15th. I tried the Citibank online chat because I have had zero luck with any other line of communication. The girl tells me she cannot help at all, and gave me the same customer service number I have tried at least 10 times without result. So, I call the number again. The first rep I get was playing a joke it seemed. I said I was having a hard time hearing her and she began to change her voice as if she was mocking me. I gave the phone to a friend to see if he could understand her. He could not. She then hung up on me. At this point I am furious that no one can fix this situation. I call back and get another rep. The lady goes over my information, and tells me it's marked as fraud. Which is correct. She sais I need to wait another 60 days. I said I cant wait another 60 days. I have already waited 60 days since this first started. She "transferred" me which meant she put me on hold until she hung up on me. This is my last straw. I have no idea what to do to get this taken care of. Citibank is of no help. I am sure my credit is taking a hit because I am not paying late fees or minimum payments on charges for some theif in California. I am begging that someone who works for Best Buy can help. I am having a hard time to ever justify buying anything from the company again. I have tried everything I can with Citibank and there has been no help in over 2 months.
In conclusion, if you regularly purchase electronics at Best Buy or online at BestBuy.com, then the Best Buy credit card could definitely provide some benefits by being in your wallet. The sheer number of substantial drawbacks and potential to rack up debt due to its high APR makes Best Buy credit cards only a good decision for responsible cardholders that pay in full and on time. In other words, there are stronger alternatives available for qualified applicants, so be sure to shop around to find the right credit card for your needs.
According to the FTC, individuals who are tricked into paying third-party companies for a lower interest rate never see the promised savings and struggle to get refunds. Giving these companies your credit card information also leaves you open to other types of scams, like the use of your credit card number to make fraudulent purchases.
According to Chris McHargue, previously the principal financial services industry consultant for fraud at SAS, phishing schemes have been around for a long time and remain a significant problem. While phishing can take on several different forms, it usually occurs when a fraudster contacts the target victim by phone or, increasingly, online via some social engineering scheme in order to extract card, account or banking credentials or other personal details.
In either case, the scammer is hoping to get their hands on your credit card details or bank account information. However, there are a few red flags to look out for. For example, they might rush you and demand that you provide them with personal information or your Social Security number immediately, and this is never a good sign.
You can protect yourself from scams by keeping an eye on your accounts and credit reports, being skeptical of phone calls or social media messages from someone asking you about your accounts (or pretending to be from your bank) and keeping your personal information (including credit card details) secure.
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View Best Buy Credit Card headquarters location on a map.Reach Real Person in Best Buy Credit Card by Phone, Live Chat, Social NetworkMake sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Best Buy Credit Card Facebook account or Best Buy Credit Card Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Best Buy Credit Card are provided above.What to do if Best Buy Credit Card Contact Number Is Not Working?It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Best Buy Credit Card customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Best Buy Credit Card Customer Service are the most accurate.If you successfully reached a live customer service agent in Best Buy Credit Card please leave your instructions in the comments section below so everyone can use it. (adsbygoogle = window.adsbygoogle []).push();Best Buy Credit Card Customer Ratings and Reviews 041b061a72